Hero Cosmetics turns acne into Valentine’s Day treat
Hero Cosmetics, in collaboration with independent creative agency and production studio Humanaut, launched a playful Valentine’s Day activation called The Breakout Box, turning one of skincare’s least romantic realities—acne—into an indulgent gift.
For the activation, 190 influencers received a heart-shaped box reading “To My Pimples: I’D NEVER POP OUR LOVE”. Inside, six handcrafted chocolate truffles resemble pimples, complete with glossy texture and vanilla ganache “whiteheads.” The chocolates were paired with Hero Mighty Patch™ Original pimple patches and given names such as Red Flag, It’s Complicated and Party Crasher. Ten additional boxes were reserved for a consumer Instagram giveaway.
Playful engagement with skin positivity
Remy Klein, Associate Vice President of Beauty at Hero Cosmetics: "We wanted this to feel like something you’d discover, not something being sold to you. It’s intentionally playful and a little unhinged to surprise and delight our community, and yet it’s still rooted in the very real way people talk and feel about their skin."
The stunt represents several firsts for Hero, including its first socially focused activation and its first custom song collection. Teaser and launch films referenced late-90s chocolate commercials, using slow-motion visuals of vanilla ganache oozing from the chocolates, shot on BETA to enhance the retro aesthetic.
Custom music collection and social activation
Humanaut created a short love song inspired by 1970s ballads, which led Hero to commission a full five-track collection titled Let’s Get Poresonal, spanning genres from New Wave pop to French house and Miami-ready club music. Tracks were shared on Instagram and TikTok as original audio to encourage creator participation using sound rather than hashtags.
As an extension of the music, Hero introduced a hotline for fans to call for a week.
Bethany Maxfield, Executive Creative Director at Humanaut: "The activation is all about having some fun with taking power away from our pimples and breakouts. This is the pimple-ending Valentine’s Day gift your breakouts will never see coming, and a reminder to not pop your pimples, patch them—then pop a chocolate pimple into your mouth."
Activation timeline
The Breakout Box campaign ran for 13 days, beginning with shipment of the boxes on February 5th. Social content was released across Meta, TikTok and Spotify, including teaser and launch videos, behind-the-scenes footage, giveaways and influencer posts. The Let’s Get Poresonal collection and promotional hotline launched on February 14th, with corresponding lyric videos released throughout the week. Ten giveaway winners received limited-edition boxes starting February 21st.
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